Pablo Vegas, who took over as ERCOT’s CEO on Monday, remembers well his previous time in Texas over a decade ago.

“There were some changes going on at the time,” Vegas told RTO Insider last week from his previous office in Dublin, Ohio, referring to a “big push” for building out advanced metering infrastructure. As COO of American Electric Power’s AEP Texas subsidiary, it was Vegas’ job to ensure advanced meters were successfully installed.

Of course, things have changed since then. ERCOT transitioned from a zonal market to a more granular nodal construct — Vegas was involved in that too — and a 2011 ice event just before Super Bowl XLV in Dallas that led to rare rolling blackouts across the Texas grid. Two years later, a $6.9 billion transmission build was completed, opening the door to the 47 GW of installed renewable capacity now on the ERCOT system.

Then came February 2021 and an icy storm that knocked out almost half of the system’s winter capacity, primarily thermal generation still unprotected from extreme cold weather after 2011, and brought it to within minutes of a total collapse. Those disastrous events have led to greater regulatory and legislative oversight for ERCOT and a lack of trust among many Texans of its ability to keep the lights on.

A recent survey by Data for Progress found power and grid issues, along with immigration, were considered more important for lawmakers to address than even gun violence and general economic issues. “Higher home energy bills are detracting from Texas voters’ quality of life,” the survey firm said, pointing to the financial effects of ERCOT’s conservative operations posture this summer.

So why take this job? Vegas was asked.

A couple of big reasons, he responded.

“One, working for an organization with a really significant purpose is very compelling. ERCOT operates a market that serves 26 million Texans, and it’s a market that is experiencing some of the most dynamic change in the energy industry, anywhere in the world,” he said. “The opportunity to come in and to provide leadership and influence in that kind of environment, with an organization with that kind of purpose, is extremely compelling.

“Then add that it’s in Texas, where our family had a great experience and truly enjoyed our time when we were there,” Vegas said. “It’s at a point in time where I think the opportunity to influence some of the changes that are going to be going on in the market is right in front of us. As a leader, you’re always looking for those opportunities to drive positive change and to create positive change in the work that you and your teams can do. It was really a very unique and special opportunity that was presented and that I was excited to talk to the board about.”

Vegas said he plans to “engage heavily” in the changes being made to the ERCOT market. The Texas Public Utility Commission is currently overseeing what could be significant revisions to the energy-only market by adding dispatchable generation requirements, a “capacity-light” construct once considered verboten in the state. Lawmakers recently asked to review the new Phase II market design before it’s handed off to ERCOT for implementation. (See Texas Lawmakers to Vet ERCOT Market Redesign.)

“I’m looking forward to seeing the results of the work that the team has been doing as well,” he said, adding that he will work with market participants to ensure that the design’s concept and framework “aligns with the overall goals” of legislation passed last year in the winter storm’s wake.

“I plan to dive in and work with all the market participants to help to define the pathway for implementing those Phase II redesigns and to do so in a way as quickly as we can do it reliably and safely,” Vegas said. “Phase II is looking at the longer-term changes that are needed to ensure that the electric market is going to grow reliably along with the economy and … building deeper agility to respond to significant weather events and stresses on the system like it’s been experiencing over the last couple of years. It’s critical. It’s going to be one of the more significant evolutions in the ERCOT market since the transition from zonal to a nodal market.”

Market participants have provided their input last year on the redesign to the PUC but have largely been sidelined since then. A consulting firm, the same one that proposed the load-side reliability obligation mechanism thought to be the construct’s central part, is reviewing the commission’s market proposal. Stakeholders expect the PUC’s final design to be released in November for additional public input.

Transition Phase

Given the increased political and regulatory direction ERCOT now receives, Vegas knows stakeholder management will be a big part of his job going forward.

“It’s making sure that you know how to collaborate with diverse groups that have diverse interests and priorities. That’s something that I’ve worked through my career,” Vegas said. “Having a deep understanding of the political landscape is important. … My history and my work experience have given me a lot of experience and exposure around stakeholder management. Understanding the importance of collaborating with political people is really all a part of the package.”

The ERCOT Board of Directors announced Vegas’ appointment in August, ending a search that dragged on for months. He replaces interim CEO Brad Jones, who replaced Bill Magness when the latter was fired last year after the winter storm. (See ERCOT Names NiSource’s Vegas as New CEO.)

Vegas, 49, comes to the position having spent the previous six years with NiSource, the last two as COO of NiSource Utilities. He was with AEP for 11 years before that, including his stint as AEP Texas’ COO. His compensation will exceed $3 million, significantly more than the $800,000 Magness earned before he was among the ERCOT board members and PUC commissioners cut loose after the storm.

Born in Peru, Vegas grew up in Indiana. He earned a mechanical engineering degree from the University of Michigan and attended the Harvard Business School’s Advanced Management Program. He and his wife and three children plan to move to Texas.

A background steeped in consulting, management, strategy, IT planning and utility operations would seem to have Vegas well prepared for his new role. He and Jones, who provided a candid public face in the interim, will work together for a transition period that ends after October.

“Brad has been incredibly helpful. I’m grateful to have had the opportunity to transition with him because he is such a knowledgeable and deeply passionate for the work of ERCOT,” Vegas said, noting he has been meeting with Jones every week. “He’s been helping me understand the ERCOT organization; its people; the leadership team. … He has helped me understand how the organization has been implementing the [legislative changes] and the recent operational changes.”

Vegas said Jones has caught him up on the market changes since he was last in Texas. He has also spent time with ERCOT’s leadership team in gaining an understanding of the commercial operations, market operations and back-office support functions.

“My takeaways are that, one, we’re ready. We’re ready for this upcoming season and the winter that’s coming. The changes that have been put in place have been validated and verified. We believe that the electric power providers are ready with the weatherization changes that they’ve made,” Vegas said.

“Two, the operating changes that we’ve made in terms of how we utilize the operating reserves … that those processes are ready and that they’ve been executing well. And three, many of the communications changes that have been made are also ready: … how we let people know when we need a conservation and letting people know what’s going on the grid,” he added.

“The big takeaway is that [Brad’s] handing over ERCOT to me in a very prepared and ready condition to take on this winter and then to take on the Phase II market redesign, when we know what that’s going to be.”

Support for Staff

Not everything is running well at ERCOT. Vegas acknowledged morale is low among staff, saying “it has been a difficult couple of years for all our staff.” Indeed, the grid operator’s 12-month rolling attrition rate has climbed to 12.2%, up from 8.2% in August 2021.

“Responding to a terrible crisis like we came out of is extremely difficult for any organization to maintain that sustained level of operational critical readiness. Such a severe event can be very stressful on an organization,” Vegas said.

He said he will work to ensure ERCOT’s staff know they have the regulators and lawmakers behind them and that they’ve “done a phenomenal job of ensuring the ongoing reliability” through one of the market’s “most challenging summers.”

“They have passed the test with flying colors, and so they should feel good about that. They should feel good about the future because we’re going to continue to invest in the work that they’re doing,” Vegas said. “This next evolution of the market design is going to further deepen the ability to deliver the work that we do reliably, and to support the reliable operations of the grid. Those employees at ERCOT get to be a part of that team that is going to chart that future and how we’re going to solve the challenges that brings and to deliver the next generation of successful entrepreneurs.”