November 19, 2024
Counterflow: Thank Our Heroes and Save Our Customers
Columnist Steve Huntoon has a brief but important message: thank your utility workers and protect your customers by wearing a mask.

Coming out of semi-retirement for two reasons.

First, to thank all our front-line utility folks who have kept electricity and all other vital utility services running through the pandemic. You’ve received little recognition, but where would we be without you?

Thanking not only everyone on the lines — our front lines — but everyone working at our generating facilities and our distribution and transmission centers to keep electricity flowing continuously 24/7. True heroes.

Con Ed workers wearing face masks | Con Edison

Second, every utility (and other energy provider) has an obligation to use its standard communications to customers — covering everyone in this country — to encourage the use of face masks. This is public-purpose space that costs a utility nothing to contribute to a critical public health good. And that is to encourage everyone to wear face masks.

Let’s thank our heroes and save our customers. It’s not politics. It’s the right thing to do.

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